Home Order Service Request

Phone: 519-748-0733
Toll Free: 1-800-361-1471
New! Brantford: 519-756-5005
Fax: 519-463-5013
 sales@globallaser.net

This information will be forwarded to your service representative as quickly as possible.

Please complete as much information as possible to ensure a speedy resolution to your problem.

Contact Name   Required
Company   Required
Address
Telephone Required  Ext 
FAX
E-mail Required
  (Please note: an incorrect or invalid email address my delay response & repair.)

 

Service needed on  Required
  **Note: Same day emergency service calls may be subject to a $25 non-refundable fee
Make of Printer Required
Model of Printer Required
Serial number of Printer Not required, but will allow us to check 
Current Page Count (if available) printers service history and may speed up repair.
   
Research in Motion ONLY
Help Desk Ticket #
   
Error Message displayed or lights staying on?


    Please use exact wording from the printers display and include any code # for example 13.1 paper jam or 50 service. If one or lights 
    remain on, please indicate below which lights by their panel name and colour. Example, Yellow error light flashes and the green go light is on.  

Description of problem. 
Please be detailed and include any steps already taken to repair.

 
   


 

Purchase order or VISA # PO#  VISA
Expiry Date (Credit Card only )
Electronic Signature
(please type your name exactly
 as it appears on your credit card) 

Bill to if different from above (resellers and consultants) :

Contact Name  
Company  
Address
Telephone   Ext 
FAX
E-mail

NOTE: A service charge of $125 for monochrome printers and $150 for color printers, will be charged per printer, for printers NOT using exclusively Global Remanufactured Toner cartridges.
This fee is waived for our remanufactured cartridge customers. By submitting this service request you agree to pay this minimum charge.